Privacy Policy

Effective date: 5 May 2026

This Privacy Policy explains how PT TourGarage Indonesia ("TourGarage", "we", "us") collects, uses, stores, and shares information about you when you use the TourGarage website (tourgarage.com). We are committed to transparency and to respecting your privacy rights.

1. Data we collect

Contact form submissions

When you use the Contact page, we collect the name, email address, subject line, and message text you provide. This data is stored in a secured database and used only to respond to your enquiry.

Cookies and analytics

We use the following third-party services which may set cookies on your device:

• Google Analytics — collects anonymised usage data (page views, session duration, approximate geography). This data is processed by Google Inc. under their privacy policy. We use it to understand how readers use the Site so we can improve it.
• Google AdSense — delivers contextual and interest-based advertising. AdSense may use cookies to personalise ads based on your browsing history across sites. You can opt out via Google's Ad Settings.

Server logs

Our hosting infrastructure records standard server log data including IP addresses, browser type, referring URL, and request timestamps. This data is retained for up to 90 days for security and diagnostic purposes and is not linked to contact form submissions.

2. How we use your data

• To respond to your contact form enquiries.
• To understand how readers navigate the Site and improve editorial decisions.
• To deliver advertising revenue that funds the Site's operation.
• To detect and prevent fraudulent or abusive activity.

We do not sell your data to third parties. We do not use your data for automated profiling or decision-making that has legal or similarly significant effects.

3. Data retention

• Contact form data: retained for 24 months from submission, then deleted.
• Analytics data: retained by Google Analytics according to your configured retention period (default 14 months).
• Server logs: retained for up to 90 days.

4. Third-party processors

We share data with the following third parties solely to operate the Site:

• Google LLC — analytics and advertising (see Google Privacy Policy).
• Our hosting provider — infrastructure and server logs. Data is processed in accordance with EU Standard Contractual Clauses where applicable.

5. Your rights

If you are located in the European Economic Area or another jurisdiction with data protection rights, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention obligations).
• Object to or restrict processing of your data.
• Data portability in a machine-readable format.

To exercise any of these rights, use our Contact page. We will respond within 30 days. Please note that we may need to verify your identity before processing requests.

6. Cookies and consent

By continuing to use TourGarage, you consent to our use of analytics and advertising cookies as described above. You can withdraw consent at any time by:

• Blocking cookies in your browser settings.
• Using Google's opt-out tools for Analytics and AdSense.
• Installing a browser-level ad and tracker blocker.

Blocking analytics and advertising cookies will not affect your ability to read articles on TourGarage.

7. Children's privacy

The Site is not directed at children under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to this Policy

We may update this Privacy Policy as our practices change or as required by law. Material changes will be indicated by a revised effective date.

9. Contact

For privacy enquiries, please use our Contact page.